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Indian Outsourcing

India’s image as an outsourcing utopia replete with cheap, skilled workers is under attack. London’s Evening Standard reports that, in two recent incidents, staff at outsourced call centers in India accepted bribes from Indian organized crime outfits and, in exchange, helped them hack into the computer systems of British banks for which they provided services. ...

India’s image as an outsourcing utopia replete with cheap, skilled workers is under attack. London’s Evening Standard reports that, in two recent incidents, staff at outsourced call centers in India accepted bribes from Indian organized crime outfits and, in exchange, helped them hack into the computer systems of British banks for which they provided services. Financial and credit card details were stolen at least once. Such episodes show that "there are some things that you really should not send overseas," according to Britain’s National Outsourcing Association. "For organized criminals, this is a godsend."

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