Real enemies will whisper about you. The murmursand hisses to discredit Ali Soufan have echoed through the community of opinionmakers and terrorism experts, and have even reached me. Shortly before Soufan’s book, The Black Banners, was published, aproducer from a major media outlet spoke with me. "Was it true that Soufan had been a low-levelFBI employee, who could not speak with authority about the nature of theterrorist threats to the United States because he lacked the necessarysenior-level perspective? Wasn’t he exaggerating his knowledge and role? Wasn’t he a bit of a self-promoter?" theproducer asked.
I could not help but smile to myself as Ilistened; the same character assassination had happened to me when my own bookon interrogation and the War on Terror came out. I had been kept off a number of programs as aresult. I also knew that Soufan already hadbeen targeted this way several years earlier when his name first became public.I told the producer that Soufan’s career and mine had overlapped on manyoccasions, and although we had never to my knowledge met, in many instances Iknew first-hand that Soufan’s description of events and policies were accurate.
Soufan was an FBI special agent for eight years, arare native Arabic speaker in a professional FBI culture that was shaped byformer Marines, often Irish Catholic and working class, and which hadtraditionally viewed counter-intelligence and counter-terrorism work as secondtier specializations. CIA culture, too, although white collar rather than blue,viewed these specializations as adjuncts to the "real" work of espionage, whichwas to steal secrets and recruit spies from our historic enemies in the SovietUnion, North Korea, or Iran. It wouldprove an ironic twist that the Bush Administration also viewed terroristthreats as small-bore issues. Until 9/11,that is, after which the Bush Administration subjected us all to eight years oflarge-bore, misguided, and muscular obsessions. But, Soufan, the FBI officerswho had worked the first World Trade Center bombing case, and especially hisoriginal mentor, the head of the FBI’s New York office, John O’Neill (killed onSeptember 11, 2001, at the base of the World Trade Center towers,) had long understoodthe seriousness of the jihadist threat from the mid-1990s-as had the ClintonAdministration and many in the CIA. Soufan quickly found himself playing a keyrole in the FBI’s counterterrorism efforts, and spent a frantic decade tryingto piece together enough information to stop the Muslim terrorists trying tokill us.
TheBlack Banners at first seems to lose the reader inan endless series of incomprehensible names, unrelated dates, places, andcases. But what emerges from Soufan’s welter ofdetails and minor episodes is his answer to one of the critical questions abouthow the U.S. should protect itself from terrorism.
Should counterterrorism work be approached as acriminal matter, or as a war which considers terrorists neither enemycombatants nor criminals? The issue, ofcourse, became instantly politicized after 9/11, as the Bush Administrationturned U.S. counterterrorism efforts into the "War on Terror," in so doingjustifying the jettisoning of habeascorpus, the utility of U.S. civilian courts for terrorism cases, and varioushistoric constraints on what American intelligence, military, and lawenforcement officials could do. Soufan’s involvement in investigating most ofthe major al-Qaeda attacks and plots that have afflicted us, from the "BlindSheik" of the first World Trade Center bombing in 1993, to al-Qaeda’s attackagainst the U.S.S. Cole in Yemen, tothe long struggle to find Osama bin Laden, makes clear that painstakingcriminal and intelligence work-classic FBI investigations, relying on andshaped by the legal requirements of U.S. law-led to the perpetrators in waysthat made prosecution possible and, even more importantly, identified terroristorganizations, individual terrorists, and their plans and intentions.
Even as a sense of reassurance grows with eachharried, scrambling response Soufan and his colleagues make to new threats andincomprehensible bits of information our anger grows, too, as we become awareof a second critical theme of The BlackBanners. Certainly before 9/11, andeven after the reforms of the 9/11 Commission to the intelligence andcounterterrorism communities, the FBI and CIA were afflicted by bureaucraticinfighting, pettiness, and parochialism, while political leaders exploitedterrorist threats to serve political objectives not always related to thethreats themselves. Soufan relates what many in the intelligence communityexperienced: "Prior to the Iraq war,when there was a lot of pressure on the FBI from the White House to produce a"link" between Saddam Hussein and al-Qaeda, the 9/11 Team’s assessment, againand again, was that there was no link. The White House didn’t like that answer, and told the bureau to lookinto it more and ‘come up with one.’" These vices may well have kept us fromstopping the 9/11 attacks and from far more quickly destroying al-Qaeda than wehave.
We share Soufan’s repeated frustration with whatthe FBI and CIA called "the Wall." Neither agency shared information fully with the other, out of acombination of bureaucratic rivalry, mutual disdain, and honest belief thatlegal constraints forbid the sharing of information. I lived this self-harmmyself in the years prior to 9/11 with some of Soufan’s New York FBIcolleagues, as one of them told me he would not share information I neededbecause I was a CIA officer, and he could not "compromise the source." I evenresponded, "but we are on the same team!" And so, our counterterrorist operation fizzled.
It is important that one bear first-hand witnessto our failings, as Soufan does. We shouldsit on the bathroom floor and cry with him after the 9/11 attacks, inheartbreak and anger, believing that we could have stopped the attacks and hadbeen done in by our own failings. "I threw up….my whole body was shaking….I wasstill trying to process the fact that the information I had requested aboutmajor al-Qaeda operatives, information the CIA had claimed they knew nothingabout, had been in the agency’s hands since January 2000…" And what can one feel but the astonishment andcontempt Soufan relates when he was told in June 2001 that the Bushadministration had decided for political reasons to misrepresent the factsabout the Cole investigation, and toclaim the attack had not been the work of al-Qaeda and was, in any event,"stale." "Maybe to them," Soufan writes in understated anger, "but not to us,not to the victims and their families, and certainly not to bin Laden andal-Qaeda." Less than three months later the administration’s Cold Warriorswould no longer be able to decide that the president could not "risk[political] capital going after al-Qaeda in Afghanistan."
The third theme of The Black Banners is the most disturbing, poignant and effectivesection of the book: Soufan’s growingdisgust at how the interrogation methods developed and imposed on theintelligence community by the Bush Administration undermine our principles,break our laws, and do not work-indeed, how they actually hinder ourintelligence work. Soufan and hiscolleagues in the FBI had been successfully interrogating terrorists for yearsbefore the sudden introduction of "enhanced interrogation techniques"-"torture"is the word a layman would use. We seeconvincing, devastating proof in his detailed descriptions of how, in caseafter case (e.g., Jamal Al-Fadl, Abu Jandal, Abu Zubaydah, Khaled bin Rasheedand on and on) he and his colleagues successfully interrogated al-Qaeda membersby "establish[ing] rapport" with them, by talking about religion, or family, bysharing a taste for sweets, or by laughing with them, if necessary, rather thanby intimidating and physically abusing a detainee. He describes his and his colleagues’consternation when confronted with the snake oil salesmen who peddled andimposed "enhanced interrogation techniques"-a pseudo-expert the CIA brought into oversee interrogations, whom Soufan gives the appropriately menacing andfoolish sobriquet "Boris"-who had never conducted an interrogation, knewnothing about terrorism, and who knew nothing about intelligence work. "Why is this necessary" Soufan asked whenfirst confronted with such measures as sensory deprivation, overload, orhumiliation, "given that Abu Zubydah is cooperating?" As "Boris" tinkered with ever-increasinglyharsh, and ever-ineffective, ways to break detainees, Soufan and his colleaguestried to oppose them, but as was the case with everyone involved in theinterrogation program (myself included,) failed. Soufan and the FBI formally ceased anyinvolvement in the case. "I can nolonger remain here. Either I leave orI’ll arrest [Boris]." It is tellingthat, to my knowledge, four individuals with first-hand experience ininterrogations during the "War on Terror," have spoken out about enhancedinterrogation methods: two Air Forceofficers (Steve Kleinman and another officer writing under the pseudonymMatthew Alexander), an FBI officer (Soufan), and a CIA officer (myself). All ofus, independently, make the same points: interrogation must be based on rapport; enhanced interrogation methodsare ineffective, counterproductive, immoral, illegal, and unnecessary, and theyhad nothing to do with obtaining much, if any, information not otherwiseobtainable. It is only apologists forthe Bush Administration, or Bush Administration policymakers themselves, whoassert that "enhanced interrogation techniques" are legal, or work. Soufan is devastating about thesemethods: "The person or persons runningthe program were not sane….the interrogation was stepping over the line fromborderline torture. Way over the line.""In FBI headquarters, the situation was clear….What Boris was doing wasun-American and ineffective."
The book on occasion manifests a characteristictypical of many memoirs: if only they had listened to me, well, we would havedone everything right. The damning factsin Soufan’s book, though, are powerful. Yes, the FBI and CIA did so much right, but got so much wrong. The Bush Administration was purblind andarrogant, from dismissing terrorism at first, to down-playing the Cole case for political reasons, toinstituting ineffective, and illegal "enhanced interrogation" techniques. Well, I was there, too. Soufan’s and my workoverlapped-we served with the same people, in the same places, dealt with thesame "Wall" imposed by the same people in the CIA and the FBI. We worked with remarkable men and women, whogave their souls to stopping the terrorist threats facing the UnitedStates. We reacted precisely the same ways to the same challenges, in almost literallythe same words, to what we experienced about terrorist threats, enhancedinterrogation and bureaucratic infighting. Soufan knows exactly what he is talking about, and does us all a serviceby having set it down in The Black Banner.
Glenn L. Carle is a former Deputy National Intelligence Officer for Transnational Threats, and spent 23 years in the Clandestine Servicesof the Central Intelligence Agency. He is also the author of TheInterrogator: An Education.