Before you e-mail your prof, you may want to read this

Jonathan D. Glater has a front-page story in the New York Times that will amuse many professors and send a chill down many students’ spines. Here’s how it opens: One student skipped class and then sent the professor an e-mail message asking for copies of her teaching notes. Another did not like her grade, and ...

By , a professor of international politics at the Fletcher School of Law and Diplomacy at Tufts University and co-host of the Space the Nation podcast.

Jonathan D. Glater has a front-page story in the New York Times that will amuse many professors and send a chill down many students' spines. Here's how it opens: One student skipped class and then sent the professor an e-mail message asking for copies of her teaching notes. Another did not like her grade, and wrote a petulant message to the professor. Another explained that she was late for a Monday class because she was recovering from drinking too much at a wild weekend party. Jennifer Schultens, an associate professor of mathematics at the University of California, Davis, received this e-mail message last September from a student in her calculus course: "Should I buy a binder or a subject notebook? Since I'm a freshman, I'm not sure how to shop for school supplies. Would you let me know your recommendations? Thank you!" At colleges and universities nationwide, e-mail has made professors much more approachable. But many say it has made them too accessible, erasing boundaries that traditionally kept students at a healthy distance. Glater has a one very odd quote on the implications of all of this. For example: Christopher J. Dede, a professor at the Harvard Graduate School of Education who has studied technology in education, said these e-mail messages showed how students no longer deferred to their professors, perhaps because they realized that professors' expertise could rapidly become outdated. "The deference was probably driven more by the notion that professors were infallible sources of deep knowledge," Professor Dede said, and that notion has weakened. Well, any belief I had that Dede was an infallible source of deep knowledge has gone right out the window. I'd suggest, rather, that e-mail is simply a less formal means of communication, and students raised in an Oprah-fed confessional culture don't see a downside in sending them. Because, most of the time, there isn't a downside -- stories like these inevitably pick on the 5% of emails that are annoying, tedious, or just plain stupid. And, I might add, the story contains the best response to these kind of electronic queries: Many professors said they were often uncertain how to react. Professor Schultens, who was asked about buying the notebook, said she debated whether to tell the student that this was not a query that should be directed to her, but worried that "such a message could be pretty scary." "I decided not to respond at all," she said. Oh, and for the record -- all of my students are required to purchase Trapper Keepers to attend my classes. UPDATE: Ah, it appears that the Times is behind the times -- Kathryn Wymer had a story in the Chronicle of Higher Education earlier this month suggesting that e-mail is on the outs with the student body: I pride myself on keeping up to date with the latest technology. I regularly use computers in my classroom, and have long been a fan of the educational potential of online discussion groups. So I was completely taken aback a few months ago when a colleague informed me of something she had recently learned from her students: Teenagers no longer check their e-mail. I confirmed that in a subsequent conversation with a 16-year-old. "Yep," he said. "It's way too slow. I never check it." The immediate gratification of instant messaging, commonly called IM, has superceded the possibilities of e-mail for teenagers and college students. My colleague commented that her students found e-mail to be "dinosaur-ish," good only for communicating with parents and teachers. Intriguingly, Wymer's experiment with I-mailing students didn't work out so well: "I wonder if other students resisted the impulse to use instant messaging in order to keep their personal and professional modes of communication separate." Wymer also touches on a problem Kieran Healy raises: "sometimes the students pick the kind of addresses for themselves that aren?t exactly professional-quality. Frankly it feels a bit odd to correspond with, e.g., missbitchy23 or WildcatBongs about letters of reference or what have you." Be sure to check the comments thread for some other amusing examples of poor e-mail choices. ANOTHER UPDATE: See this comment on Tim Burke's blog on whether one of the profs in the story was accurately quoted.

Jonathan D. Glater has a front-page story in the New York Times that will amuse many professors and send a chill down many students’ spines. Here’s how it opens:

One student skipped class and then sent the professor an e-mail message asking for copies of her teaching notes. Another did not like her grade, and wrote a petulant message to the professor. Another explained that she was late for a Monday class because she was recovering from drinking too much at a wild weekend party. Jennifer Schultens, an associate professor of mathematics at the University of California, Davis, received this e-mail message last September from a student in her calculus course: “Should I buy a binder or a subject notebook? Since I’m a freshman, I’m not sure how to shop for school supplies. Would you let me know your recommendations? Thank you!” At colleges and universities nationwide, e-mail has made professors much more approachable. But many say it has made them too accessible, erasing boundaries that traditionally kept students at a healthy distance.

Glater has a one very odd quote on the implications of all of this. For example:

Christopher J. Dede, a professor at the Harvard Graduate School of Education who has studied technology in education, said these e-mail messages showed how students no longer deferred to their professors, perhaps because they realized that professors’ expertise could rapidly become outdated. “The deference was probably driven more by the notion that professors were infallible sources of deep knowledge,” Professor Dede said, and that notion has weakened.

Well, any belief I had that Dede was an infallible source of deep knowledge has gone right out the window. I’d suggest, rather, that e-mail is simply a less formal means of communication, and students raised in an Oprah-fed confessional culture don’t see a downside in sending them. Because, most of the time, there isn’t a downside — stories like these inevitably pick on the 5% of emails that are annoying, tedious, or just plain stupid. And, I might add, the story contains the best response to these kind of electronic queries:

Many professors said they were often uncertain how to react. Professor Schultens, who was asked about buying the notebook, said she debated whether to tell the student that this was not a query that should be directed to her, but worried that “such a message could be pretty scary.” “I decided not to respond at all,” she said.

Oh, and for the record — all of my students are required to purchase Trapper Keepers to attend my classes. UPDATE: Ah, it appears that the Times is behind the times — Kathryn Wymer had a story in the Chronicle of Higher Education earlier this month suggesting that e-mail is on the outs with the student body:

I pride myself on keeping up to date with the latest technology. I regularly use computers in my classroom, and have long been a fan of the educational potential of online discussion groups. So I was completely taken aback a few months ago when a colleague informed me of something she had recently learned from her students: Teenagers no longer check their e-mail. I confirmed that in a subsequent conversation with a 16-year-old. “Yep,” he said. “It’s way too slow. I never check it.” The immediate gratification of instant messaging, commonly called IM, has superceded the possibilities of e-mail for teenagers and college students. My colleague commented that her students found e-mail to be “dinosaur-ish,” good only for communicating with parents and teachers.

Intriguingly, Wymer’s experiment with I-mailing students didn’t work out so well: “I wonder if other students resisted the impulse to use instant messaging in order to keep their personal and professional modes of communication separate.” Wymer also touches on a problem Kieran Healy raises: “sometimes the students pick the kind of addresses for themselves that aren?t exactly professional-quality. Frankly it feels a bit odd to correspond with, e.g., missbitchy23 or WildcatBongs about letters of reference or what have you.” Be sure to check the comments thread for some other amusing examples of poor e-mail choices. ANOTHER UPDATE: See this comment on Tim Burke’s blog on whether one of the profs in the story was accurately quoted.

Daniel W. Drezner is a professor of international politics at the Fletcher School of Law and Diplomacy at Tufts University and co-host of the Space the Nation podcast. Twitter: @dandrezner

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