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OTE Group: enabling growth through technology and innovation
By implementing a corporate- wide strategy, in recent years OTE Group has managed to transform from a former state monopoly into a modern, customer-oriented company that constantly upgrades the services it provides.
OTE Group is the largest telecommunications provider in the Greek market and, with subsidiaries in Romania and Albania, it holds a leading position in Southeastern Europe. It offers a full range of telecommunications services, including fixed and mobile telephony, broadband services, pay-TV, ICT solutions and maritime communications.
By implementing a corporate- wide strategy, in recent years OTE Group has managed to transform from a former state monopoly into a modern, customer-oriented company that constantly upgrades the services it provides. A big step towards enhancing customer experience was the establishment of COSMOTE as the unified brand for all group products.
Growth through infrastructure
The new digital era is radically changes the way we live, work and communicate. With this in mind, the OTE Group has invested in creating the infrastructure of the future. The group is, by far, the biggest investor in telecommunications in the country. It has invested more than €2 billion in NGNs over the past six years and has announced investments of €1.5 billion for the roll out of optical fiber and 4G/4G+ before 2020.
OTE Group currently provides high-speed VDSL access to over 2 million households and businesses. Its 4G network reaches 95% of the Greek population, while 4G+ coverage is at 85%. Its network is among the first worldwide and first in Greece to have commercially launched speeds of up to 500Mbps.
OTE Group is also a partner of choice for businesses seeking modern ICT solutions in the field of IT integration, as well as in the fields of health, tourism, information security, energy management, Data Center, Cloud and Internet of Things. Among the major ICT projects undertaken by the OTE Group are the installation and operation of Coca- Cola HBC Group’s data center for 28 countries, the national telemedicine network for the Aegean Islands and the Fire Brigade operations center.
Sustainability
Despite the highly challenging and volatile environment it works in, the OTE Group is developing in a fully sustainable manner, achieving strong performance to the benefit of its customers and the countries it operates in.
The group fosters digital transformation with its products and advanced customer servicing, and it helps youngsters as well as older people to develop their digital skills; it provides support to vulnerable social groups; it reduces waste and increases recycling for a cleaner environment; and it provides a healthy, safe and creative environment for its staff. Furthermore, ethical governance is included in all its internal processes and its relations with partners and providers.
Implementing its strategy, the group is giving special meaning to its vision of “making the world a better place for all through technology and innovation.”